Powerguard :: Nothing Protects like PowerGuard

Frequently Asked Questions

QUESTIONS
- Will PowerGuard products protect my equipment from a lightning strike?

- What are the differences between the PowerGuard (PG3701) and the Power Filters (CPF3500, CMP3901, and CMP3903)?

- Why do I need to use a PowerGuard when I have a Filter?

- I understand the basics but how does the PowerGuard Protect?

- How does the Professional Series Filter Protect?

- What load can the spike arrester and filter support, can I plug a multiple outlet Power Board into the device?

- I have an Earth Leakage Circuit Breaker on my house, why do I need anything else to protect?

- The electrician who installed my ELCB has recommended and fitted a Surge Protector on the distribution board and says that’s all I need, but having read the info on your website there seems more to it, what should I be doing?

- I have a complete Home Office with PC, and a new Flat Screen Monitor and Multi Function System; I have the Pro Series CMP Ultra 2 single outlet filter and originally connected my PC to that, what about the other equipment?

- Can I use a double adapter on the protective devices?

- I have a Note Book Computer that has an external AC/AC Power Pack and I was given to understand that I don’t need Power Protection, but a colleague had his Note Book destroyed recently while travelling. What can you recommend?

Many of your questions may be answered through the listing on the left. Please click to view the answers.

If you cannot find the answers to your PowerGuard® product related questions here please call our technical support team:

Toll-Free within Australia: 1800 077 501

C-TICK COMPLIANCE CHART

PRODUCT NAME	CODE	BARCODE	C-TICK COMPLIANT	REMARK
SPIKE ARRESTOR
Volt Guard	VG345	9317 515 345 207	Not Required	Passive
POWER FILTER AND SPIKE ARRESTOR
Continuous Power Filter	CPF350	9317 515 350 201	Not Required	Passive
POWER FILTER AND SPIKE ARRESTOR WITH COMMS LINE PROTECTION
Fax Filter Computer + Modem Protector Computer + Modem Protector Ultra 2	FXF390-1 CMP390-1 CMP390-3	9317 515 390 207 9317 515 390 108 9317 515 390 306	Not Required Not Required Not Required	Passive Passive Passive
MULTIPLE OUTLET BOARD (DEDICATED ACTIVE TRACKING FILTER)
Office Boss Power Boss	OB380F PB380	9317 515 380 260 9317 515 380 208	Not Required Not Required	Passive Passive
SURGE, OVER VOLTAGE AND UNDER VOLTAGE
Power Guard (3 second delay) Power Guard (Extended delay)	PG370B PG370B+	9317 515 370 209 9317 515 370 209	Not Required Not Required	Passive Passive
UNINTERRUPTIBLE POWER SUPPLIES (UPS)
600VA UPS 1000VA UPS 1500VA UPS	PG600UPS UPS 1000CV UPS 1500CV	9317 515 600 108 9317 515 100 011 9317 515 150 016	Yes Yes Yes	Active Active Active
The only devices that C-Tick applies to in the current A.P.E range are the UPS products, they are fully compliant and meet and exceed the compliance specification.